Have a question?
You should have received an email with your tracking number when your order has been dispatched which may take up to 2 working days. If not, please check your junk mail and if it is not there, please contact us athello@tebarra.com.
You will receive your tracking number after your order has been despatched.
After your payment is verified, it takes up to 24 hours to process and ship your order. This does NOT include weekends or holidays. Purchases made after 1 pm GMT+1 will be shipped out the following day. If you order after 1 pm GMT+1 on a Friday, your order will likely be shipped out on the following Monday. In some cases, despatch may take longer due to high demand or unusual circumstances.
If you have not received your order confirmation email within 10 minutes, please check your Spam folder first. If you cannot find it, please contact us on hello@tebarra.com and we will make sure you receive it.